<
p>My national role leads to about 50-60,000 miles a year on the Great British road system; in general it is happy motoring. Although, With all high mileage road users the inevitable will happen. Last week, I found myself on a ‘Driving Retraining’ course, where I undertook (no pun intended) 3 hours of interactive fun.
On the whole, the course is very informative and my view is that I have covered nearly 700,000 miles in the last 12 years, across Mainland UK for Blemain Group and have experienced only 1 incident (reversing off my own driveway into a parked car). I am proud to report I have no current endorsements, so I think I’ve done ok. However, as the course went on the new driver retraining felt more like a counselling and psychology lesson on road behaviour.
During the course you have a booklet which you complete and then you share your answers and thoughts with the rest of the ‘class’. One section in the booklets we came across involved writing down the benefits of being “Reactive” or “Proactive” drivers.
Now these two words “reactive” and “proactive” are much underused in the commercial and bridging market and yet they are so crucial to time sensitive applications. This is especially true in the short term and long term commercial markets are an absolute necessity to ensure applications complete on time and with limited speed bumps along the way.
The word “proactive” is involved in two key areas when arranging finance. Firstly, the proactive approach to reviewing and identifying potential applications and turning them into completions quickly. It rarely happens where a client is asking for short term finance or a commercial second charge loan. It is often the case where we are recognising the best and cheapest option for the client to allow them to realise their dream. Reviewing the application as a whole and having a great understanding of the long and short term products available is the best way to convert from application to funding. The other area in which proactivity is required is with Lenders, Solicitors and clients. They all have to be proactive when it comes to funding an application, the anticipation and reaction to requirements to complete an application quickly coupled with the experience and understanding of complicated applications lead to a successful fundings.
Now the other word, “reactive” is equally as important to funding an application. Although this tends to be a negative word, being reactive is a vital requirement in any lender’s service strategy. As we all know, during the processing of an application, incidents can quickly happen such as solicitors raising issues and surveyors posing conundrums. These areas are where a lender needs to be able to react quickly to ensure these incidents are reviewed, actioned and decided upon for the good of all involved.
At Lancashire Mortgage Corporation we ensure being ‘reactive’ and ‘proactive’ are at the forefront of our minds. The types of applications we receive generally provoke a proactive approach to reviewing the different lending options we offer as a group, whether this is a short or a long term funding solution. On receipt of the application we can quickly be reactive to the application requirements to ensure a speedy completion is achieved whatever issues may rise during the pre-completion process.
So to refer back to the retraining course turned counselling session , it may be £75 well spent; I still have no endorsements, I have written this blog and I now know 30 ‘feeling’ words beginning with the letter ‘D’…(don’t ask and hope you never find out!).
My national role leads to about 50-60,000 miles a year on the Great British road system; in general it is happy motoring. Although, with all high mileage road users the inevitable will happen....
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