InterBay and Landbay BDMs receive highest broker satisfaction rates




InterBay and Landbay BDMs have been rated as having the highest satisfaction with brokers (94%), reveals Smart Money People’s latest research.

Legal & General Home Finance also scored highly (93.7%) with other notable mentions going to Skipton Building Society (90.7%) and Metro Bank (90.4%).


Further insight found though that there was a high disparity between those lenders mentioned above and the rest of the field, with five lenders scoring below 70%. 

Jess Rushton, head of business development at Smart Money People (pictured above), commented: “As we reported in December, brokers clearly highly value the role of the BDM and so congratulations to InterBay and Landbay and the others mentioned for delivering an excellent field presence.” 

Adrian Moloney, group intermediary director at OSB Group, commented: “I’m extremely proud that our InterBay sales team, under the leadership of Marc Callaghan, has been recognised for their hard work and customer first approach and for that commitment to be independently recognised by brokers is extremely gratifying.”

Rob Stanton, sales and distribution director at Landbay, commented: “The results are a testament to the dedication of our BDMs, who go above and beyond to support and educate our introducer partners.

“Their success also reflects the tremendous backing they receive from the rest of the business.

“We would also like to thank the introducers who ranked us highly.”

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