Serenity has over 20 years’ worth of experience in the financial services sector, with seven years at Mount Street.

In her new role, Serenity will be instrumental in ensuring continuity and cohesion across the firm on a global level and strengthening the company’s international offering with its propriety app, CreditHub.

Serenity will be responsible for coordinating the business’ overall growth strategy across the 11 offices and seeking to develop new business opportunities across all areas of loan servicing and asset management.

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As head of loan servicing at Mount Street, Serenity has been responsible for the company’s EMEA credit servicing group in Europe and Asia for the past three years.

Commenting on her appointment, Serenity said: “I am thrilled to have the opportunity to continue growing my career in such an exciting and forward-thinking company.”

Paul Lloyd, co-founder and CEO at Mount Street, commented: “Serenity has been integral in building the current platform, ensuring our strategies are delivered with precision and bringing globalisation to our service offering, which is critical for growing our existing client partnerships and developing new ones.

“Serenity’s expertise, integrity and in-depth knowledge of the business will be vital in maintaining the business’ continued growth trajectory in an exciting and growing space.”