Emma-Jayne joins Norton with over 20 years of experience in the financial services sector, having held senior roles at TMG Mortgage Network and Mortgage Advice Bureau.

In her new role, Emma-Jayne will lead the group’s risk and compliance function across its secured and unsecured lending divisions and mortgage broking services.

This latest appointment follows Amy Husband joining the group as head of operations in June.

Paul Stringer, co-CEO at Norton Group, said: “Risk and compliance play a vital role in any financial services business, but especially in one with Norton’s reach and heritage.

“We’ve always taken our responsibilities seriously, and Emma-Jayne’s appointment marks a clear step in strengthening that area of our business.

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“Emma-Jayne’s track record speaks for itself, and she brings strong leadership, sound judgement and a calm, methodical approach that fits well with our values.

“I have every confidence she’ll help us continue to build a stable foundation for the next phase of growth.”

Emma-Jayne added: “I’m delighted to be joining Norton Group as head of risk and compliance at such an important time for the business.

“Norton has a strong reputation for putting customers first, and I look forward to building on that by ensuring our risk and compliance framework continues to support sustainable growth, regulatory confidence and positive customer outcomes.

“The financial services industry is evolving quickly, and my priority will be to work collaboratively across the group to embed a culture where risk management and compliance are not just safeguards but enablers of long-term success.”