Nivo said its AI assistant was built to tackle incomplete or poorly packaged submissions that create delays, require repeated clarification and put unnecessary strain on underwriting teams.
Designed to improve submission quality and reduce friction across broker-lender workflows, Nivo AI operates 24/7 over email, guiding brokers through applications, identifying missing information and structuring cases correctly.
To support the system’s adoption across firms of all sizes, Nivo has launched it with a two-week free trial.
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Following the trial, firms can choose between two implementation routes depending on their operational complexity and integration requirements.
Matthew Elliott, co-founder of Nivo (pictured above), said: “Specialist lending doesn’t lack demand, but we all know it suffers from friction.
“During our early adopter phase, we focused on proving that AI could materially improve submission quality and reduce unnecessary back-and-forth between brokers and lenders. The results have been extremely encouraging.
“Nivo AI isn’t a generic chatbot bolted onto a workflow. It’s purpose-built for specialist lending — understanding packaging requirements, document standards and lender criteria. One prompt. The whole deal.”
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