The firm has seen “significantly” faster decision making, valuations and completions as a result, it said.
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Key improvements to its offering include:
• faster decisions — the average time taken from application to DIP has been halved
• maintaining momentum — the average time taken from DIP to valuation instruction has been halved
• the average time between offer and draw-down has reduced from 57 days to 30 days
Gene Clohessy, director of underwriting, bridging and BTL at United Trust Bank (pictured above), said: “We have been working hard to accelerate our processing and underwriting to deliver faster decisions and reduce friction from application to completion, giving brokers even greater confidence to place cases with us.
“These improved SLAs are testament to the work that’s gone in to improving our bridging service having listened to broker feedback.
“And with a new bridging application portal coming soon, broker and customer journeys will be even smoother and even faster.”
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